IBA Call Center

Stay Connected with your Business at Anytime and Anywhere.

IBA Call Center is a leading company that manages Inbound & Outbound communication and customer support services during you are working and even when you are not available to serve your customers. With dedicated multilingual agents, we make sure that the requirements of the largest number of clients are met well. We provide all call center tools for clients to manage it remotely and make sure all calls are recorded and monitored across all communication channels.

Who We Are?

IBA Call Center is a Business Process Outsourcing Service Provider offering customer experience management, back office services, inside sales channel management, and digital services.

IBA Call Center provides top-notch outsourcing and call center services by focusing on high growth industries by focusing on high growth industries; mainly Media & Communication, Health Care, Retail, Tourism and Travel, Insurance and Finance and Fast Food.

Features

Records Management

Caller ID

Need record management services for your business IBA Call center offers you a wide range of services. Our facilities set the highest standards in security, safety and work-flow efficiency. Get a free trial now and take advantage of our Call Center.

Choose your caller ID feature with IBA Call Center and get driving call traffic to your company business from anywhere.

Contact Center

IBA Call Center Business Process Outsourcing solutions include Comprehensive Call Center Solutions, Inbound and Outbound Sales, Direct Response Trial Solutions, Digital Media Solutions, Data Management Solutions all appreciate to meet the specific demands of several industries, maximizing the clients profitability.

Ranking Solutions

For over a decade, we’ve been providing financial services to banks in the UAE. Our financial consultants experts is very careful to protecting customer information and maintaining customer confidentiality.